Dr. Kalifa Oliver
8:25am - 9:25am
Parkway Ballroom
This session will delve into how modern HR can revolutionize the employee experience through strategic data use and a people-centered design approach to work. Dr. Oliver will discuss how to leverage data analytics to understand and anticipate employee needs, and how to apply people-centered design to create solutions that truly resonate with your workforce. She will also explore strategies for integrating advanced technologies while maintaining a focus on human connection and well-being. By the end of the session, participants will gain the knowledge and tools to develop and implement a comprehensive employee experience strategy that boosts satisfaction, productivity, and retention – and, of course, recenter the human in Human Resources.
Learning Objectives
Redefining Employee Experience: Attendees will learn the fundamentals of employee experience as a concept and how to redefine it in the evolution of work.
Understand the Role of Data in Enhancing Employee Experience: Attendees will learn how to effectively leverage data analytics to gain insights into employee needs, preferences, and behaviors, ultimately improving the overall employee experience.
Applying People-Centered Design Principles: Participants will gain practical knowledge on applying people-centered design concepts to HR practices, ensuring that strategies and solutions are tailored to the actual needs and experiences of employees.
Integrate Human-Centric Approaches with Technology: The session will provide strategies for balancing technological advancements with a human-centric approach in HR, enabling participants to create more engaging and supportive work environments.
Develop a Comprehensive Employee Experience Strategy: Attendees will learn to formulate and implement a comprehensive employee experience strategy that aligns with organizational goals, fosters a positive work culture, and enhances employee satisfaction and retention.